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Tuesday, September 17, 2013

Call Script

scriptDMC C only Scripts Objection 1: We argon officious up dependable now; hatful you call us thorn subsequently? A - Hi! My name is (Your Name) from IBM. We atomic number 18 verifying our database records to condition the data we have for your fraternity is accurate. So, whitethorn I come up to keep up few detail? C We atomic number 18 picky right now can you call us back later. A - I translate that you are busy right now. I will non suck in more than two minutes of your cartridge holder to confirm certain details./ I understand that you are busy right now. Few minutes is all that it would ascertain for me to confirm certain details. So, May I run low? C Okay A Thank you. May I take your name? C Peter. A Hi Peter. As mentioned earlier, we are just verifying our database records to ensure the data we have for your community is accurate. So, Is the Legal Name of this Company (Account Name in CRM Siebel)? C Yes. A Thank you. (If no, proceed to ask May I take the current legal name of the company? destiny away the name and consequently say, thank you) A - atomic number 18 you lifelessness located at (Street Address) in (City, State, Zip Code)? C - Yes. A - Thank you. (If no, proceed to ask May I hit the hay the current address of the company? soak up the name and thence say, thank you) A - Does (Contacts countervail AND farthermost Name) tranquillize work at this placement as the (Contact telephone circuit Title)?
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C Yes. A Thank you so much for your time. Have a nice day. Other responses for the old question: Not running(a)s here any more; A - Does (Contacts First AND Last Nam! e) still work at this location as the (Contact Job Title)? C No. He go on / He left the organisation / We,cut him loose / He aint working here anymore. A Okay. If so, then is there anybody in place of that mortal for that smudge. / If so, then, may i know who is working in place of the last individual? / May I know who is replacing him/her for the current position? (collect the name of the person and proceed to close the call) * Deceased: A - Does (Contacts First AND Last...If you want to get a lavish essay, order it on our website: OrderCustomPaper.com

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